At home or on a driveway
Mobile fitting may be convenient when the vehicle is safely parked, accessible and there is sufficient working space.
HOW GIGS TEAM WORKS
FROM TYRE PROBLEM TO A CLEAR PLAN.
A straightforward way to request mobile tyre assistance. Tell us where the vehicle is, describe what has happened and understand the options before deciding whether to proceed.
YOU SHARE THE DETAILS. WE REVIEW THE OPTIONS. YOU DECIDE.
Tell us where Explain the tyre issue Confirm before work
01 / BEFORE YOU BEGIN
FIRST, MAKE SURE YOU'RE SAFE.
Your wellbeing comes before any appointment. Consider your surroundings before attempting to inspect a tyre or requesting work at the roadside.
At work or in a car park
Tell us about site permissions, height barriers, security gates, restricted parking and safe access.
At a safe roadside location
Describe the precise location and surroundings. Work is only considered where conditions allow safe access.
On a motorway or in danger
Prioritise safety and seek appropriate emergency or breakdown assistance. Do not attempt tyre work beside live traffic.
Roadside safety comes first. This enquiry form is not an emergency-response or motorway traffic-management service. If anyone is in immediate danger, contact emergency services.
02 / YOUR SERVICE JOURNEY
SIX CLEAR STEPS. NO GUESSWORK.
From first details to a possible appointment, each stage has a purpose. The form collects information; it does not automatically book or dispatch a fitter.
Your location
Tell us the postcode and whether the vehicle is safely parked at home, work or another accessible location.
Your vehicle
Share the registration, make/model, full tyre markings if known, and which wheels need attention.
The tyre problem
Describe the symptoms or damage. You do not need to diagnose the cause yourself.
Request review
We consider access, specifications, service suitability and actual available resources.
Clear proposal
Where feasible, we discuss the service, tyre specification, applicable charges and potential timing.
Your confirmation
A booking exists only after the work, price, location and timing are agreed—not when a form is submitted.
03 / GET THE DETAILS RIGHT
START WITH WHERE THE VEHICLE IS.
A full postcode is a better starting point than a town name. We also need to know whether the vehicle can be safely reached and serviced. The address might be a driveway, a workplace, a car park or another appropriate location.
A USEFUL EXAMPLE
“My vehicle is parked on a private driveway in Milton Keynes. The front passenger-side tyre is flat, and there's clear access beside the car.”Specific location + vehicle position + the reported problem
INCLUDE WHERE POSSIBLE
- Current full postcode and town
- Parking type and safe working space
- Barriers, gates or site access details
- Any restrictions on vehicle access or timing
04 / IDENTIFY THE TYRE
THE RIGHT TYRE STARTS WITH THE RIGHT SIZE.
Similar-looking tyres can have different dimensions and performance ratings. Your fitted tyre marking and the vehicle manufacturer's requirements both matter when checking suitability.
EXAMPLE TYRE MARKING
205/55 R16 91V
- 205
- Nominal width in millimetres
- 55
- Sidewall height as a percentage of tyre width
- R16
- Radial construction, 16-inch wheel diameter
- 91V
- Load index and speed rating
If you're unsure, provide the vehicle registration, make and model and explain which information is missing. Never put yourself in danger to read a tyre marking.
Vehicle make and model Affected wheel(s) Number of tyres Specification checked before work
05 / DESCRIBE WHAT HAPPENED
DIFFERENT PROBLEMS. DIFFERENT SOLUTIONS.
You don't need to diagnose a fault. Tell us what happened and what you can safely observe. Repair suitability is assessed properly, not assumed from the booking form.
PUNCTURE OR AIR LOSS
A nail, screw, valve issue or other fault may be involved. Whether a repair is appropriate depends on the tyre and damage.
SIDEWALL DAMAGE
Bulges, cuts or structural damage can be serious. Do not assume a damaged tyre can be repaired or safely driven on.
WORN TYRES
For planned replacement, share your approved tyre specification, required quantity and preferred appointment details.
NOT SURE WHAT IS WRONG?
Explain the symptoms, when they started and whether the vehicle can safely remain parked. A physical inspection may be necessary.
A USEFUL DISTINCTION
DESCRIPTION FIRST. INSPECTION BEFORE DECISION.
Tell us what you can observe, rather than trying to decide for yourself whether a puncture is safe to repair. Internal tyre damage, the position of a puncture and previous repairs may only be established by an appropriate physical inspection.
No repair or continued driving should be assumed safe based only on photographs or online details.
06 / REQUEST REVIEW
A HUMAN CHECK BEFORE A PROMISE.
Once your enquiry is received, the location, requested work and vehicle details can be reviewed to assess whether a suitable service option is possible.
The team may need more information about your tyre specification, the safe work location or your preferred timing. Suitable tyres, equipment and fitter availability must be confirmed individually.
01Safe location and access
02Correct tyre and equipment
03Actual regional capacity
04Suitable timing and service
Enquiry is not a booking. A website submission does not reserve tyre stock, dispatch a fitter or guarantee an attendance time. Confirmation must be given separately.
08 / AT YOUR VEHICLE
FROM AGREEMENT TO THE WORK ITSELF.
The precise procedure depends on the tyre, wheel, vehicle, location and service agreed. A safe setup and correct technical checks come before completing the work.
- Arrival and safe setupThe working position is assessed for access, stability and safety.
- Vehicle and tyre verificationThe relevant tyre specification and reported issue are checked.
- Assessment of damageWhere appropriate, inspection determines whether the proposed repair or replacement is suitable.
- Agreed workThe authorised fitting or repair is carried out with suitable procedures and equipment.
- Final checks and informationApplicable inflation, wheel-fitment, balancing and tyre-pressure monitoring considerations are reviewed.
09 / AFTER THE APPOINTMENT
LOOK AFTER YOUR TYRES AFTER FITTING.
01
Check pressures
Use the vehicle manufacturer's recommended inflation pressures for your conditions and load.
02
Watch for warnings
Follow vehicle instructions if a tyre-pressure monitoring warning remains on or returns.
03
Notice unusual wear
Persistent pressure loss, vibration or irregular wear may need further investigation.
04
Keep your paperwork
Retain receipts, product information and any specific aftercare guidance you receive.
10 / FIND YOUR ROUTE
WHAT KIND OF HELP DO YOU NEED?
Choose the enquiry that best reflects your circumstances. Each route still depends on a suitable location and confirmed service capacity.
01 / SERVICE ROUTE
Emergency tyre problem
A flat or damaged tyre has interrupted your journey. Tell us the safe location, vehicle and what happened.
Emergency tyre enquiries02 / SERVICE ROUTE
Planned mobile tyre fitting
Know your tyre size? Explore suitable fitting arrangements at home or work, subject to availability.
Mobile fitting information03 / SERVICE ROUTE
Business & fleet support
For business vehicles and multiple drivers, provide the operational area and the authorised contact.
Business & fleet11 / BEFORE YOU SUBMIT
YOUR 60-SECOND ENQUIRY CHECKLIST.
You don't need to be a tyre expert. Gather what you can obtain safely; anything missing can be clarified during the review.
LOCATION
- Current postcode
- Town and parking position
- Access or site restrictions
VEHICLE
- Registration if known
- Make, model and type
- Affected wheel(s)
TYRE
- Complete tyre marking
- Reported damage or symptoms
- Number of tyres
TIMING
- Urgent or planned
- Preferred date or time
- Any working-hour restrictions
CONTACT
- Your name
- Telephone number
- Any useful extra information
READY WITH THE DETAILS YOU HAVE?
Start your enquiry Start your enquiry; it will be reviewed before any appointment is offered or confirmed.
12 / WHAT HAPPENS NEXT
AFTER THE FORM, HERE'S WHAT TO EXPECT.
Because circumstances differ, an enquiry may lead to clarification, a possible quotation, an agreed appointment or an explanation that suitable assistance is unavailable.
01
More details needed
We may need a tyre marking, location information or clarification of the problem.
02
A possible option
Where suitable assistance may be available, we can discuss the proposed work, timing and quote.
03
Booking confirmed
Only after the service, price, location and appointment arrangements are expressly agreed.
04
No suitable option
Some requests cannot be accommodated because of geography, equipment, time or safety restrictions.
13 / QUESTIONS BEFORE YOU BOOK
GOOD QUESTIONS. STRAIGHT ANSWERS.
Understand the process before submitting your details.
Need help with a different question?
Use the Contact page or our full FAQ library.
Contact GIGS TEAMCan I enquire without knowing my tyre size?
Yes. Provide the vehicle make, model and registration if known. You can describe what is missing, but the correct tyre specification will need to be verified before replacement.
Can I submit a request at night?
The online form accepts requests at any time. That does not guarantee an operator reply, a fitter or an appointment outside normal working hours.
Does submitting the form book or dispatch a fitter?
No. Submitting the form creates an enquiry, not a confirmed booking. Proposed work, availability, price and timing must be agreed separately.
Could the puncture be repaired instead of replacing the tyre?
Possibly, but only if the tyre and damage meet relevant repair requirements. Repairability cannot be promised solely from an online description.
Will the price be agreed before work begins?
The proposed service and applicable charges should be discussed and accepted before work is authorised. Costs depend on the tyre, service, location and requirements.
What if my vehicle is in an unsafe position?
Do not attempt to inspect or change a tyre exposed to moving traffic. Follow relevant road safety guidance and contact emergency or breakdown services where appropriate.
Can I request more than one tyre?
Yes. Provide the number of tyres and the specifications required. Availability and pricing depend on the actual request.
What if I need to change the appointment location?
Tell the team before the agreed visit. A location change may affect travel, timing, availability or charges and must be confirmed separately.
Can tyres be fitted at my workplace?
Workplace enquiries are welcome, subject to permission, site access, safe working conditions and confirmed availability.
Can businesses arrange help for several vehicles?
Yes. Our Business & Fleet page explains how to submit a multi-vehicle enquiry. Any recurring service relationship requires separate discussion and agreement.
GIGS TEAM / MOBILE TYRE SERVICE
READY TO TAKE THE NEXT STEP?
Tell us where the vehicle is, what happened and how to reach you. We can review your request and discuss a realistic next step if suitable help is available.
Every request is subject to safety, location, suitability and confirmed availability. No automatic booking, stock reservation or ETA.